IT consulting services for companies in Saudi Arabia and Europe
Senior advice and hands-on delivery for systems that hold the business back: audit, architecture, integration and security, with GDPR and PDPL work done alongside legal partners.
What our IT consulting covers
Nawa provides IT consulting services to companies in Saudi Arabia, the Gulf and Europe whose technology has fallen behind the business. The symptoms are usually familiar: customer data typed twice into the CRM and the ERP, a payment provider added with no reconciliation, a cloud bill nobody can explain, a security review postponed every quarter.
We start by mapping what you have and what it costs. Then we design the architecture you need and deliver it in order of business value, so the most painful problem is fixed first. Where a new product has to be bought, we run the selection with you against written requirements.
Who it is for
Organisations whose systems slow them down or can't scale. Often the business has grown faster than its technology, or has added a market, a brand or a sales channel on top of systems built for something smaller.
What's included
Technology audit
Systems, integrations, contracts, costs and security posture, reviewed with the people who use them every day.
Architecture and cloud planning
A target design covering hosting, data flows and where data should be stored, including the questions about data location that your legal advisers need to answer.
System integration
CRM, ERP, payments and analytics connected so data is entered once and reconciles across systems.
Security review and hardening
Access control, backups, patching and configuration reviewed against common frameworks, with fixes prioritised by risk.
Data protection compliance support
The technical side of GDPR and the Saudi PDPL: data mapping, consent, retention and transfer controls, delivered with licensed legal partners.
Vendor selection
Requirements written down, shortlists built, demos scored and contracts reviewed for exit terms and hidden costs.
Ongoing support
Continued help after handover for teams that want a senior adviser on call. [NEEDS CLIENT INPUT: support terms offered]
How an engagement runs
Discover
Interviews with the people who use the systems, plus a review of architecture, contracts, costs and security.
What you receiveA current-state assessmentStrategize
We design the target architecture and rank each change by business value, risk and cost.
What you receiveA target architecture and prioritised roadmapBuild
Integrations, migrations and security fixes delivered in phases, each tested before the next one starts.
What you receiveA working implementation, phase by phaseOptimize
We monitor performance, cost and incidents, and fix what the first weeks of real use reveal.
What you receiveDocumentation and a handover to your teamGrow
The architecture extends to new markets, products or users without starting again.
What you receiveRoadmap updates and ongoing support if you want it
What you receive
Current-state assessment
What you run, what it costs, where it breaks and where the security gaps are.
Target architecture
The systems and data flows you should have, drawn and explained for a non-technical board.
Prioritised roadmap
Changes in order, with effort, cost range, risk and an owner for each.
Implementation
The integrations, migrations and fixes themselves, delivered and tested.
Documentation and handover
Written so your team, or your next provider, can run and change the systems without us.
IT consulting for companies operating in Saudi Arabia and Europe
Companies active in both regions answer to two data protection regimes. GDPR covers personal data of people in the EU. Saudi Arabia's Personal Data Protection Law (PDPL), overseen by SDAIA, covers personal data processed in the Kingdom, can reach organisations abroad that process data about people there, and sets conditions on transferring data out of the country. The two overlap but differ in detail, so we design systems that can satisfy both and bring in legal partners to confirm what applies to you.
Companies registered for Saudi VAT must follow ZATCA's e-invoicing (Fatoora) rules, which can require your billing or ERP system to integrate with ZATCA's platform. We scope that integration with your tax advisers.
Arabic support is a technical requirement as much as a design one: right-to-left interfaces, Arabic search that handles spelling variants, correct sorting and Hijri dates where your users expect them. We test these early, before they become expensive.
Questions buyers ask
Do you replace our current IT provider?
Not necessarily. Many companies keep their provider for day-to-day support and bring in Nawa for architecture, integration and security work. We agree the split at the start so nobody is unsure who to call.
Can you make us compliant with PDPL and GDPR?
We handle the technical work: data mapping, access controls, consent, retention and transfer mechanisms in your systems. Legal interpretation comes from the licensed legal partners we coordinate with, and nothing on this page is legal advice.
Which cloud platforms do you work with?
[NEEDS CLIENT INPUT: cloud platforms Nawa works with]. The right choice depends on your existing systems, your costs and where your data needs to be stored.
Do you work on site?
Most of the work runs remotely from Europe, scheduled around the Gulf's Sunday to Thursday week and European hours. [NEEDS CLIENT INPUT: confirm on-site visits]
What happens after handover?
Your team receives documentation it can work from, and you can keep Nawa on for ongoing support. If you prefer to run everything in-house, the handover is designed for that.
Talk through the system that's holding you back
Book a consultation and describe the problem in business terms. We will tell you what we would look at first and what the audit would cover.